Additional Dell Next Business DayÂ® Onsite Warranty Upgrade and Accidental Damage Service Upgrade:
Within 21 Working days from payment realization.
JBL Earbuds || JBL Speakers || Within 45 working days from payment realization
The orders will be accepted but delivery of the products will be done depending on the relaxation of lock down norms
Expect the unexpected with Accidental Damage Service
You cannot prevent surges, drops and spills at work or at home, but you can recover from mishaps fast with Dell is Accidental Damage Service.Whether your devices are used in a classroom, a hospital, on the road or in an office, accidents are inevitable. So when an employee calls about a damaged device, you can be ready with Dell Accidental Damage Service. You will have peace of mind knowing you can easily repair or replace laptops used by your mobile employees, even when they are traveling or working off-site. That makes it an ideal option for systems that are routinely exposed to high-risk conditions, including devices like thin clients and those used in medical, retail, classroom, police and military settings.
Our Accidental Damage Service is a great choice at home, too. Whether your tablet screen gets cracked in your bag or purse or a drink is spilled on your laptop or thin client, you can count on Accidental Damage Service to keep your device up and running. Coverage for drops, spills, power surges and broken LCD screens makes it easy to get your device repaired.
Coverage for everyday accidents and high-risk situations This program picks up where your standard warranty leaves off. In the event that one of your covered devices is accidentally damaged, you simply contact us directly. After we identify the cause and extent of damage, we provide the repair services needed to get your equipment back in working order. If necessary, we can also provide certified data destruction and disk disposal services to help you meet compliance requirements.
Accidental Damage Service will be effective for 3 Yrs starting from the date of system purchase date
1. Dell Accidental Damage Service is only available during the term for Dell is limited hardware warranty and excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return unit to Dell. Limit of 1 qualified incident per contract year. For complete details, visit Dell.com/servicecontracts.
2. Claims outside of the country in which the customer purchased this service may be available on a commercially reasonable effort basis and may not be available to all customers.
3. Availability varies by country. To learn more, customers and Dell Channel Partners should contact their Dell sales representative for more information.
Dell reserves the right to add/modify/delete these terms & conditions without any prior notice and the same shall come into force with immediate effect.
|Above models also eligible for BFL 16/4 scheme also.|
Dell Back to College Offer enables Dell customers to get an amazing package of their choice.
Yes, mobile number & email address is mandatory. All program communication will be sent to the registered mobile number and email id.
Kindly provide address where you want your goodies to be dispatched. Change of address request will not be entertained.
Service tag has to be 7 digit alpha numeric numbers located on the CPU/Notebook backside.
If the service tag registered is not valid, claim will be rejected. Click here to view service tag information www.dell.co.in
If while registering the Service Tag is showing as already registered, you can still complete your registration. CSR team at the backend will validate claims and if they feel the case is genuine it will be sent for DELL approval. Post approval customer can make payment and get the goodies.
All valid model number are part of the drop down, please recheck the same.
Please select the option of Multi brand outlet.
As per the program T& C , customer has to register his claim within 7 days of purchase. Therefore the calendar is showing 7 days period for registration. Please write in to email@example.com for any query.
If wrong invoice is uploaded the claim will get rejected. Customer has to re register for the same claim. A customer can register only twice in the program.
In case there’s NO or wrong invoice uploaded, claim will be rejected.
Once you submit the claim with all details and invoice copy, claim will be validated at the backend. Post successful validation payment link will be sent to you instantly. If claim is rejected intimation will be sent to registered mobile number along with the reason of rejection. TAT for claim to be validated is 72 working hours.
Post successful validation, you will get a link to make payment as SMS & Email. Link will be active for 7 Calendar days. Post which link will get deactivated and claim will be rejected. In case customer deletes his message by mistake, payment can be done by login on the status page; there will be an active link to payment gateway against approved registration.
You will get message from the payment gateway on every successful or rejected transaction. In case payment is rejected, you can retry using some other mode of payment. Without successful payment, goodies will not be dispatched.
Yes, you can check real time update of your claim by login on the status page using registration reference number generated at the time of registration. The reference number will be key identifier for all program related queries/issues.
The offer is designed so you can check the status at any time online on https://bit.ly/3xL7ywv
In case there are any further queries please :
– All customer queries regarding related to payment gateway, document submission or the offer, please reach out to 1800-103-3312 (Monday – Saturday) 10 AM - 6 PM or email at firstname.lastname@example.org